Royal Mail First Class Signed
We aim to get your order sent out within 48hrs of receiving payment and whilst most parcels arrive in the first 48 hours of making an order we allow for 3-5 working days.
Weight dependent but most parcels go for £5.50
Next Day Delivery
We offer a NDD service, orders must be made before 3pm on a weekday to guarantee the next day.
Our rate is weight dependent but most orders cost £9.95 for this service.
Made To Order
All our made to order items take approximately 3-5 weeks to receive. If there are any delays we will email you to let you know. If you would like your order for a specific date please get in touch with kaparalondon@gmail.com.
Our made to order items come directly from Jaipur with UPS and shipping costs £9.95
International Orders
Standard EU (3-17 days) - £16.00
Express EU (2-11 days) - £25.00
Standard USA (3-17 days) - £25.00
Express USA (2-11 days) - £35.00
Standard UAE (2-11 days) - £25.00
For all overseas orders, the customer will be responsible for paying any import duties.
We do our best to get our items to you ASAP please do not hesitate to get in touch with any delivery questions kaparalondon@gmail.com
Returns and Exchanges
Customer satisfaction is always our top priority, and as such we handle each query on an individual basis to the best of our ability. While we hope that you are happy with your order, if you are not perfectly satisfied with your goods we will happily offer you a full refund. If you have any queries about your order please do not hesitate to contact:
kaparalondon@gmail.com
If you are not happy with your purchase just return it to us, in its original and unworn condition, within 14 days of receipt and we will either send out replacement goods or refund you the purchase price.
You are responsible for the arrangement and cost of return shipping and delivery with the exception of damaged items
*We do not accept returns on any final sale items
Return Address
Kapara London, Abbots Ripton Hall, Huntingdon, Cambs, PE28 2PQ
Christmas Returns and Exchanges
For those purchasing gifts over the holiday seasons we understand you might want more time to make sure the receiver is happy with their gift. For any purchases made during the holiday period from (1st November ). Terms for returns and exchanges will be extended until 15th January. Kapara is unable to refund any postage costs. UK exchanges will be delivered free of charge. For international customers, we will charge an additional fee to send out an exchange item, due to high postage costs.