Shipping & Returns

Our rate is weight dependant and is sent via Royal Mail signed for delivery. 

If you place your order before 1pm, Monday to Thursday, you’ll receive your order with 3-5 working days (although 99% of the orders will be sent next day).

SHIPPING

All new products from 2020 will be made to order. The orders will go through every 2 weeks and then it will take approximately 6 weeks for you to receive your item. We aim to grow as a slow fashion brand, promoting zero waste and more thoughtful spending. 

RETURNS &  EXCHANGES

Customer satisfaction is always our top priority, and as such we handle each query on an individual basis to the best of our ability. While we hope that you are happy with your order, if you are not perfectly satisfied with your goods we will happily offer you a full refund. If you have any queries about your order please do not hesitate to contact:

kaparalondon@gmail.com

If you are not happy with your purchase just return it to us, in its original and unworn condition, within 28 days of receipt and we will either send out replacement goods or refund you the purchase price.

CLEARANCE ITEMS

We do not except returns on FINAL sale items this includes all items in the sample sale.  

CHRISTMAS RETURNS & EXCHANGES

For those purchasing gifts over the holiday seasons we understand you might want more time to make sure the receiver is happy with their gift.  For any purchases made during the holiday period from (1st November 2020). Terms for returns and exchanges will be extended until 15th January 2021.  Kapara is unable to refund any postage costs. UK exchanges will be delivered free of charge. For international customers, we will charge an additional fee to send out an exchange item, due to high postage costs. 

RETURN ADDRESS

Kapara London

Abbots Ripton Hall

Huntingdon

Cambs 

PE28 2PQ

PAYMENT METHOD

You can either pay online or of you are experiencing any difficulties do not hesitate to email us at kaparalondon@gmail.com

WHOLESALE INQUIRIES

For any wholesale enquiries please contact kaparalondon@gmail.com and we would be more than happy to provide you with more information